Ordering a Hospital Bed in Primary Care
Getting a Hospital Bed Covered: What to Put in Your Note (So It Doesn’t Bounce Back)
Tried getting a hospital bed approved? You know the drill: denials, “need more info,” and a dozen faxes later. The fix: front-load your documentation with the exact elements payers look for.
First: Who’s Most Likely to Qualify?
(Examples—not exhaustive. Coverage is payer-specific.)
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COPD with orthopnea/aspiration risk
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CHF requiring HOB elevation >30° most of the time
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Recurrent aspiration or severe GERD with aspiration risk
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Neurologic or musculoskeletal disease needing frequent position changes not feasible in a standard bed
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Traction required that only attaches to a hospital bed
What Insurers Expect in Your Note
Document BOTH the general need and one qualifying reason (at least one must be clearly met).
General need (include this statement):
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“Patient requires frequent body position changes and/or immediate changes in position that are not feasible with an ordinary bed.”
Plus one of the following:
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“Patient has a medical condition requiring positioning not achievable in a regular bed (e.g., elevation, side-to-side, knee gatch), and elevating head/upper body <30° is insufficient.”
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“Positioning in ways not feasible with an ordinary bed is required to alleviate pain.”
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“Patient requires head-of-bed elevation >30° most of the time due to CHF/COPD/aspiration risk.”
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“Patient requires traction equipment that can only be attached to a hospital bed.”
Tip: If HOB elevation is your primary rationale, explicitly say “>30 degrees most of the time” and why(orthopnea, nocturnal dyspnea, recurrent aspiration).
Include These Nuts-and-Bolts (or it’ll bounce)
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Face-to-face assessment date related to the DME need
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Functional limitations (e.g., can’t reposition independently; caregiver burden)
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Conservative measures tried (pillows/wedges/standard bed) and why inadequate
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Safety risks (falls, skin breakdown, aspiration)
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Estimated duration of need (e.g., ≥99 months/“lifetime” if chronic)
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Type of bed requested (standard vs. semi-electric vs. fully electric; rails) and medical reason for electric adjustment or side rails
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Home environment suitability (space, power source, caregiver able to operate)
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Follow-up/education: patient/caregiver instructed on safe use and rail entrapment precautions
EMR SmartPhrase You Can Paste
DME – HOSPITAL BED
Dx: [COPD/CHF/aspiration risk/neuromuscular dx/etc.]
The patient requires frequent body position changes and/or an immediate change in body position that are not feasible with an ordinary bed.
Qualifying reason:
[ ] Medical condition requires positioning not achievable in a regular bed; elevation <30° is insufficient.
[ ] Positioning not feasible in a regular bed is required to alleviate pain.
[ ] Requires head-of-bed elevation >30° most of the time due to [CHF/COPD/recurrent aspiration].
[ ] Requires traction equipment attachable only to a hospital bed.
Functional status: Patient is unable to reposition independently; caregiver assistance limited. Conservative measures (pillows/wedge/standard bed) were tried and are inadequate.
Request: [standard/semi-electric/fully electric] hospital bed with [full/half] rails for safety and positioning. Duration: [lifetime/≥12 months].
Home: Adequate space/power; patient/caregiver trained on safe use. Face-to-face evaluation related to DME on [DATE].
Ordering Tips (what to put on the DME order)
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Hospital bed type (standard/semi-electric/fully electric)
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Accessories: side rails (and clinical reason), over-bed trapeze if needed, low bed if fall risk
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Diagnosis codes (primary + contributing, e.g., CHF, COPD, dysphagia/aspiration)
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Length of need
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Supplier info (fax/phone), patient height/weight, contact numbers
Pearls to Reduce Denials
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Use clear clinical language, not “patient requests bed.”
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Call out “>30° HOB most of the time” or “not feasible with ordinary bed” verbatim.
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If pain is the reason, link to a specific condition (e.g., severe degenerative spine disease) and failed measures.
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If requesting electric features, state why manual cranks are unsafe or impractical (e.g., caregiver unable, patient needs immediate changes).
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Attach recent progress note + order in the same fax packet.
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Ask the DME vendor for their checklist—they know what each payer is denying this month.
Quick Diagnoses Often Used (examples)
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I50.x Heart failure
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J44.x COPD
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R13.1 Dysphagia / T17.x Aspiration—if pertinent
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M54.x / M47.x Severe spinal disease causing positional pain
(Choose codes that truly reflect the clinical picture; follow your payer’s rules.)
Final Thoughts
Front-loading your note with these exact phrases saves you the back-and-forth. Copy the SmartPhrase, customize to the patient, and send the order + progress note together.
Questions or tricky cases? [email protected] or DM me on social.
Want help building EMR templates like this across your clinic? 1:1 mentorship is open—email me for a free 15-minute call.
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